Privacy Policy

LLC Georgian Airways is committed to protecting your privacy and processes your personal data with due care and responsibility. This Privacy Policy explains what personal data we collect, for what purposes it is processed, to whom it may be disclosed, and what rights you have as a data subject.

We process personal data strictly in accordance with applicable legislation, including the Law of Georgia on Personal Data Protection and the General Data Protection Regulation (GDPR), and only where such processing is necessary for the provision of our services.

Personal data means any information relating to an identified or identifiable natural person, directly or indirectly, including but not limited to name, surname, contact details, identification or travel document data, flight-related information, and other similar data.

What Information We Collect

We collect your personal data when you:

· purchase an airline ticket;

· use our website or services;

· complete check-in procedures;

· contact us for customer support or assistance;

· submit information related to special service requests.

The personal data we may collect includes your name and surname, contact details, passport or other travel document data, flight and ticket information, baggage-related details, and payment status.

The Company does not store full bank card details.

In certain cases, based on your request, we may process health-related information, for example when you require special assistance during a flight. Such data is processed strictly within the necessary scope and with enhanced protection measures.

Purpose of Data Processing

Your personal data is processed for the following purposes:

· sale and management of airline tickets;

· operation and execution of flights;

· baggage transportation and handling;

· organization of check-in and boarding procedures;

· provision of flight-related information and customer support;

· compliance with legal and regulatory obligations.

Disclosure of Personal Data

In certain cases, in order to properly organize your travel and provide the requested services, your personal data may be shared with partner organizations and subcontractors involved in flight operations, baggage handling, or technical and operational support. Personal data is disclosed strictly to the extent necessary to provide such services.

Additionally, where required by the legislation of Georgia, personal data may be disclosed to competent state authorities of Georgia, in accordance with the Law of Georgia on Personal Data Protection and on the basis of a lawful legal ground.

International Data Transfers

Due to the nature of international air transportation, your personal data may be processed outside the territory of Georgia. In such cases, appropriate safeguards are applied, and data protection is ensured in compliance with the legislation of Georgia and the requirements of the General Data Protection Regulation (GDPR).

Data Retention Period

Personal data is retained only for as long as necessary to perform flights and to fulfill legal, contractual, and operational obligations arising from our activities. Upon expiration of the retention period, personal data is securely deleted or anonymized in accordance with applicable legislation.

Your Rights

You have the right to:

· obtain confirmation as to whether your personal data is being processed and access such data;

· request correction, updating, or deletion of your personal data within the limits established by law;

· withdraw consent for marketing communications at any time;

· contact us with any questions, requests, or complaints regarding the processing of your personal data.

Data Security

We implement appropriate technical and organizational measures to ensure the security of personal data, including secure data transmission, restricted access, and confidentiality obligations imposed on our employees.

Use of Cookies

Our website uses only essential cookies that are necessary for the proper functioning and security of the website. These cookies are not used for advertising or marketing purposes and do not require prior consent.

Marketing communications are sent only with your explicit consent, provided during registration on the website.

Policy Updates

This Privacy Policy may be updated periodically. Any updated version will be published on our website.

Contact Information

If you have any questions or wish to exercise your rights related to personal data protection, please contact us at: [email protected]